How It Works

A Smarter Way to Handle Calls. Three Simple Steps.

You're on the tools. NabbaJob's on the phone. Here's exactly what happens when a customer calls your business.

From Ring to Booked Appointment

No new phone line. No complicated setup. Just a system that works while you work.

  1. Step 1

    Your Customer Calls

    A customer rings your business while you're working, driving or unavailable. The call comes through your existing business number.

    You don't need a new phone line. NabbaJob works with your current setup. Calls are routed to NabbaJob based on the answering schedule you choose.

  2. Step 2

    NabbaJob Answers

    NabbaJob handles the conversation using conversational AI, collects the customer's details and the reason for their enquiry.

    It speaks naturally with Australian callers, asks the right questions for your trade, and captures the information you need to decide whether to follow up.

  3. Step 3

    Appointments Get Booked

    When a customer wants to book, NabbaJob can suggest available times from your connected calendar and confirm the appointment.

    Connect your existing calendar (Google Calendar, Outlook and others). Appointments appear alongside your other bookings — no double-handling.

  4. Step 4

    Follow-Up Happens Automatically

    Configured SMS and follow-up workflows keep the enquiry moving, so customers don't go cold while you're on the tools.

    You decide what messages go out and when. Customers get a consistent, professional experience every time — without you chasing them manually.

  5. Step 5

    You Stay in Control

    Enquiry information, bookings and follow-up actions flow through your configured workflows so you can keep track of everything.

    Review captured enquiries and bookings when it suits you. NabbaJob works the way your business works — you set the rules.

Your Business. Your Hours. Your Rules.

Every trade business operates differently. NabbaJob can be configured around the way you work.

24/7 Answering

NabbaJob answers every call, day or night. Ideal for businesses that never want to miss an enquiry.

Always on

After-Hours Answering

NabbaJob answers only outside your business hours — evenings, weekends and holidays.

After hours

Unavailable-Only Answering

NabbaJob answers only when you can't — when you're on a job, driving or marked unavailable.

When you're busy

Custom Answering Windows

Set specific days and times that suit your business. Full control over when NabbaJob picks up.

Your schedule

Schedules are configured during onboarding. This page illustrates the options — not a live configuration tool.

What NabbaJob Can Do

A practical, configurable system — not a list of inflated promises.

Answer Incoming Calls

NabbaJob picks up calls to your business number and speaks with the caller using conversational AI.

Operate 24/7

Available around the clock, every day of the week — or only during the windows you choose.

Capture Customer Details

Collects the caller's name, contact details and the reason for their enquiry.

Collect Job Information

Asks the right questions so you know what the job is before you call back.

Book Appointments

Suggests available times from your connected calendar and confirms bookings.

Send SMS Follow-Ups

Automated SMS workflows help keep enquiries moving without manual chasing.

Straight Answers to Common Questions

Will callers know they're talking to AI?
NabbaJob speaks naturally and conversationally. You can choose whether to introduce it as your assistant or answer in your business name — the setup is up to you.
Do I need a new phone number?
No. NabbaJob works with your existing business number. Calls are routed to NabbaJob based on the schedule you configure during onboarding.
What if I only want it after hours?
That's one of the core options. After-hours-only, unavailable-only, 24/7 or custom windows — you choose what suits your business.
Can it book into my existing calendar?
Yes. NabbaJob connects to common calendar systems (Google Calendar, Outlook and others) so appointments appear alongside your existing bookings.
What does it cost?
NabbaJob uses a paid setup fee and an ongoing monthly subscription. Pricing depends on your needs — request a call and we'll talk through the options that fit your business.
Is there a long contract?
We'll discuss the terms during your call. The goal is to find an arrangement that works for your business — not to lock you into something that doesn't.

See How NabbaJob Could Work for Your Business

Leave your details and we'll personally walk you through how NabbaJob can be set up for your trade — no pressure, no jargon.